Smarter Connections

Supply Chain Digitization

Create adaptable and resilient digital supply chains by enhancing agility, flexibility and visibility

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Smarter Connections for a resilient supply chain

Organizations of all sizes need to speed up their supply chain digital transformation initiatives to increase flexibility, agility and visibility, and to ensure resilience. Supply chain digitalization enables automated order-to-cash and procure-to-pay processes, improved stakeholder collaboration across the digital ecosystem, and increased end-to-end visibility.

Digitizing supply chains through modern integration, automation, and secure and connected ecosystems makes it easy to manage information flows and uncover insights. Ensure continued operations, even in the face of major disruptions.

Learn why 78% of companies say digital B2B integration improved supply chain performance

Conquer supply chain disruption

Disruption, alongside increasing economic pressure to decrease costs—without reducing business outcomes—is driving the need for greater digital transformation and supply chain optimization.

  • Create ethical and sustainable supply chains

    91% of business leaders believe their company has a responsibility to act on ESG issues[1], driving the need to ensure sustainable, ethical supply chains. Organizations that understand and act on customer expectations around ethical, sustainable sourcing will demonstrate leadership in environmental, social and governance (ESG).

  • Leverage supply chain control towers

    50%+ of companies lack end-to-end supply chain visibility[2], driving them to add oversight to mitigate disruption risk. Organizations need supply chain control towers to better monitor transaction flows. They must mitigate risk and add supply chain resilience across the entire ecosystem with transparency and agility.

  • Master the circular economy

    95% of executives agree that the circular economy poses an opportunity for their organizations[3], increasing the focus on complete product lifecycle processes. Intelligent, connected and secure business network platforms and innovative technologies are the keys to closing the loop and evolving business models for the circular economy.

  • Build autonomous supply chains

    72% of suppliers that experienced a supply chain disruption lacked the visibility to come up with a fast and effective solution[4]. Organizations must use analytics, artificial intelligence and machine learning that equip businesses with the valuable insights they need to avoid disruption and create autonomous, resilient supply chains.

Benefits of supply chain digitization

By embracing supply chain digitization through OpenText Business Network Cloud, you can unlock these advantages and be positioned for sustained success in a digital world. Check out these additional benefits:

  • Modern integration

    Companies of all sizes face a similar challenge in today’s world, connecting with customers and trading partners around the world. Modern supply chain integration allows all organizations to seamlessly integrate the right people, processes and technologies into their digital business ecosystem.

  • Supply chain automation

    Manually connecting the once linear supply chain into a complex interconnected supply ecosystem is slow and often pulls resources from business growth areas. Supply chain optimization through automation creates digitized and integrated networks that allow for increased efficiency and productivity.

  • Secure and connected ecosystems

    Staggering amounts of information passing between sensors, the cloud, and business systems opens organizations to security breaches when not managed properly. Connecting supply chain ecosystems with secure access points and credentialing seamlessly tracks shipments from start to finish while preventing breaches.

Read the Supply Chain 101 paper

Digital supply chain masters

Learn how other leading organizations have digitized their supply chains for success.

See more success stories
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Headwear retailer transforms its EDI services to accelerate trading partner onboarding and reduce costs

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UK food retailer merges trading networks

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Deploying a seamless global B2B electronic trading network

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Frequently asked questions

Supply chain digitization involves the integration of digital technologies into various aspects of supply chain management such as communication, data sharing, and process automation to deliver a sustainable supply chain. The benefits of a digital supply chain extend far beyond sustainability—it also delivers a faster, more efficient and flexible supply chain by enhancing visibility, productivity and collaboration.

OpenText's B2B integration solutions are a prime example of how digital technologies can facilitate seamless communication and data exchange between trading partners to optimize processes and improve operational performance.

Real-time visibility allows businesses to monitor the movement of goods, orders and inventory at every stage of the supply chain. It enables companies to react quickly to disruptions, reduce costs, make more informed decisions, improve operational efficiency, and provide better customer service. Essentially, it provides companies with a true competitive advantage. With real-time visibility, companies always have clear insight into their entire operation, including visibility into exactly where inventory is, how much of it there is and where it needs to go.

OpenText's supply chain automation solutions offer real-time tracking capabilities that enable organizations to promptly identify disruptions, make informed decisions, and maintain an agile supply chain. This real-time view improves productivity and on-time delivery, while enhancing risk management.

IoT integration enables physical devices and sensors to connect to the digital network, generating real-time data, remote equipment monitoring, and secure back-end system integration. With other advanced technologies such as AI and blockchain, IoT helps enable autonomous supply chains—that means more agile, flexible and resilient supply chains. 

OpenText's IoT Integration solutions enable businesses to gather and utilize this data to optimize routes, enhance demand forecasting, and proactively address potential issues.

Managed services, such as OpenText's EDI Managed Services, offer specialized support for B2B integration, allowing businesses to focus on core operations while ensuring seamless communication with partners. These services ensure the reliability, efficiency and cost effectiveness of supply chain digitization efforts. Managed services deliver a strategic roadmap to help companies deliver on their digital transformation and then help them manage the platform once it is in place.

With 35,000 customers connected to 1.1 million trading partners, OpenText’s expertise can help manage the B2B integration and supply chain digitization efforts of any size company.

Supply chain digitization enhances risk management by providing real-time visibility into supplier performance, transactions up and down the chain, market trends and potential disruptions. This enables proactive risk mitigation strategies, ensuring continuity and minimizing the impact of unforeseen events. With the right platform, supply chain digitization also enables companies to quickly and easily onboard new partners, further mitigating potential risk.

OpenText's supply chain digitization solutions offer advanced visibility to help businesses proactively mitigate risks while improving collaboration, easing secure access and streamlining trading partner onboarding and management.

More resources to digitize supply chains

Automation: The hero of corporate sustainability

View the infographic

5 tech trends shaping P2P

Read the paper

Delivering end-to-end visibility

Read the paper

Benefits of supply chain automation go far beyond sustainability

Read the blog

Troubles with your supply chain? Talk to your treasury team

Read the blog

IDC survey reveals B2B integration priorities to drive organizational growth

Read the blog

Cloud is changing the way supply chains operate

Read the blog



  1. [1] PWC, Beyond compliance: Consumers and employees want business to do more on ESG, 2021.
  2. [2] The Association for Supply Chain Management (ASCM), The Resilient Supply Chain Benchmark: Ready for Anything? Turbulence and the Resilience Imperative, 2021.
  3. [3] Newsweek Vantage, Going Circular: How Global Business Is Embracing the Circular Economy, 2019.
  4. [4] Resilinc, EventWatch® First Half 2018 Supply Chain Disruption Report.