IT Operations Cloud
Switch to smarter digital operations to create competitive advantage
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Overview
For decades, IT Operations focused on supporting employees. Then cloud and digitalization arrived, ushering in a sweeping new mandate—run the business, grow customer loyalty and cut IT costs while driving the business forward. But how can you evolve from cost center to value-delivery org when cloud complexity, IT costs and staff shortages block your way? An AI-based IT Operations platform is your answer.
How IT Operations can benefit business
Discover the advantages of IT Operations Management.
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Modernize the IT service experience
Create superior ITSM user experiences without runaway costs and risks getting in the way.
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Tame your cloud costs and carbon
Get more cloud for your money with actionable insights, savings recommendations, self-service guardrails and sustainability reporting—all driven by FinOps.
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Boost IT productivity and performance
Automate AIOps to deliver the global observability, fast insights and efficient resolutions you need to keep digital business flowing.
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Solve talent shortages with automation
Use low-code/no-code automation for cloud, network and server management at scale.
Featured products
Meet higher standards for IT service performance despite cloud complexity, cost constraints and staff shortages. OpenText IT Operations management solutions form a unified, adaptable, AI-based platform that makes it possible.
IT Service Management
Modernize the ITSM experience.
Learn more- OpenText™ Service Management Automation X (SMAX)SaaS Service Desk, ITSM, and ESM software
- OpenText™ Asset Management X (AMX)No more IT asset guessing games
- OpenText™ Discovery and CMDBModern configuration management solutions
FinOps and Cloud Management
Optimize your cloud costs—cut waste and control spend.
Learn more- OpenText™ Hybrid Cloud Management X (HCMX)Cut costs. Improve control. Speed delivery.
- OpenText™ HCMX FinOps ExpressOptimize your cloud costs—cut waste and control spend
AIOps and Observability
Boost IT Operations productivity with AIOps and automation.
Learn more- OpenText™ Operations Bridge – SaaSFull-stack AIOps—proven capabilities, now SaaS simple
Patch and Process Automation
Automate and orchestrate provisioning, configuration, patching, and compliance across your data center.
Learn more- OpenText™ Server AutomationSecure, scalable, and automated server configuration and lifecycle management
- OpenText™ Network AutomationDrive automated configuration, change, and security compliance
- OpenText™ Operations OrchestrationEnterprise-scale orchestrator
Network Management
Boost network health and performance with comprehensive, enterprise-ready network management software.
- OpenText™ Network Operations Management (NOM)Optimize your evolving network
- OpenText™ Network AutomationDrive automated configuration, change, and security compliance
- OpenText™ Network Node Manager iNetwork health and network performance monitoring
Why choose IT Operations Cloud?
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Advanced ITSM at lower TCO
Deliver all the benefits of a modern IT service experience—happy users, efficient IT and better outcomes.
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Cloud cost optimization with guardrails
Get more cloud for your money by preventing surprise overages and inefficient cloud use.
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Carbon footprint and sustainability reporting
Step up your sustainability efforts with an easy, consumable way to measure and report on- and off-cloud impacts.
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AIOps built for large-scale data ingestion
Reduce staffing challenges with accelerated root cause identification and automated resolutions to known errors.
Leaders trust OpenText
See how customers are succeeding with IT Operations Cloud.
Explore case studies
Micro Focus enables IGA to deliver production-ready, public and private cloud infrastructure and IT services for the world’s largest airport
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4G telecommunications leader leverages Operations Orchestration (OO), Server Automation (SA) for audits automation
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SMAX, supported by cross-ITOM solution integration, streamlines service and asset management in a simplified IT landscape
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