Utilities
Optimize asset maintenance and manage critical information and operations
Learn more19 of 20
top global Utilities companies trust OpenText
Overview
Electricity, Gas and Water Utilities companies operate in an increasingly competitive and regulated market. The rise of renewable energy and customers moving off the grid is driving a need to improve operations to better manage costs. Companies need a solution to help balance supply and demand, gain greater insight into customer usage patterns and deliver more personalized products and services.
Key trends
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Utilities are investing in new technologies to help deploy assets on-time and on-budget as well as to extend their uptime to offset rising prices.
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The strong demand for information insights is causing an artificial intelligence boom, with the market for AI across Energy and Utilities expected to reach $4.5B by 2026.
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The ongoing economic impacts of the pandemic are driving a focus on supply chain optimization with electronic data interchange (EDI) and IIoT.
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Cloud adoption continues to accelerate, with 74% of Utilities planning to spend more on cloud technologies in the next three to five years.
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The industry continues to adopt content management systems that integrate with core applications, such as ERP and EAM, to boost collaboration across asset lifecycles.
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Remote worker enablement remains vital to ensure staff closest to Utility assets have fast access to accurate information, maximizing asset uptime from anywhere.
Key Utilities solutions
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Asset Information Management for Energy
Streamline controlled content workflows across the asset lifecycle
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Customer Experience Platform for Utilities
Deliver personalized digital customer experiences
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Technical Service Management
Streamline technical service requests to improve asset uptime and operational compliance
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Remote Access for Field Workers
Improve efficiency and safety with remote access to critical engineering data
What makes OpenText different
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Deep integrations with key applications
Get started faster with out-of-the-box integration with leading ERP, EAM, HRM and productivity applications.
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Information governance
Identify, manage and secure information across its lifecycle to increase productivity and reduce risk.
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Breadth of Utilities use cases
Leverage Information Management integration solutions deployed across the Utilities value chain and within 18 of the top 20 Utility companies.
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Scalability and performance
Manage high data volumes at different stages of the asset lifecycle with a secure, scalable platform.
Leaders trust OpenText
Learn how leading Utilities companies lean on OpenText solutions.
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